Shipping Policy
Where We Ship
Reef Riders currently ships within the United States only. We may add international shipping in the future. Because our products contain a 126 Wh lithium-ion battery, international shipping requires specialized handling and is not available at this time.
Shipping Carrier
Orders are shipped via UPS. Shipping rates are calculated at checkout based on your delivery address and the weight of your order.
Order Confirmation and Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
Lithium Battery Shipping
Reef Riders Sea Scooters contain a lithium-ion battery. These products are shipped in accordance with applicable dangerous goods regulations. Some delivery options and destinations may be restricted as a result.
Shipping Costs
Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated in a promotion.
Order Issues
If your order arrives damaged or does not arrive as expected, contact us at info@reefriderstours.com and we will help resolve it.
Contact
Reef Riders
3126 NW Clubhouse Dr, Bend, OR 97703
info@reefriderstours.com
(888) 944-2567
